Privacy Policy for Middle East Reporter LLC (Radiokeralam)
Last Updated: 12/Sep/2024
At Middle East Reporter LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our mobile application and web application. By downloading, installing, or using our app or the Radiokeralam website, you agree to the practices described in this policy. We encourage you to read it carefully to understand how your data is handled.
1. Information We Collect
1.1 Information You Provide Directly
When you use our app, you may be required to provide certain personal information, which may include but is not limited to:
- Name
- Email Address
- Phone Number
- Gender
- Date of Birth
- Address
- Current Country and Home Country
- Anniversary Date
- Occupation/Job Details
- Voice Recordings and Photos (if you participate in contests such as ‘Record Range’)
This information is collected when you voluntarily provide it to us, such as when you register for an account, participate in features of the app, or engage in customer service inquiries.
1.2 Information Collected Automatically
Certain information is collected automatically when you use our app, including:
- Device Information: Such as device ID, model, and operating system version.
- App Usage Data: Including interactions with features, services, and in-app events.
- Crash Logs: Automatically collected information regarding errors or crashes in the app.
- Location Data: We collect both approximate and precise location information to provide localized content and enhance user experience, such as weather updates, calendar integration, and geo-location features like selfie contests and record range.
- Voice/Sound Recordings: If you choose to participate in voice-based features or contests, we may collect and store audio recordings.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the app\'s functionality. This includes:
- Customizing your experience by offering personalized content based on your location, preferences, and interactions.
- Enabling participation in interactive features like contests, leaderboards, or challenges.
- Sending you important updates or notifications, such as service-related alerts, changes to our terms, or promotional offers.
- Conducting internal analysis to improve the performance, user experience, and security of the app.
- Ensuring compliance with applicable laws and regulations and addressing any legal or compliance issues.
3. Data Retention and Deletion
We retain your personal data for a period of 90 days from the date of collection. After this period, all personal data is automatically deleted from our systems. Users are not provided with an option to manually delete their data. In the event you choose to stop using the app and uninstall it, the personal data we’ve collected will still be retained for up to 90 days, after which it will be deleted. You also have the right to request the deletion of your data before the 90-day period.
4. Sharing of Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share non-personally identifiable information (such as device data or general location) with third-party advertising networks like Google AdMob, Facebook Audience Network, or Unity Ads for the purpose of displaying relevant ads within the app.
Your personal information may also be shared in the following circumstances:
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets.
5. Third-Party Links
Our app may contain links to third-party websites, services, or advertisements. Please be aware that once you leave our app, we are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party websites you visit.
6. Children’s Privacy
We are committed to protecting the privacy of children. Our services are not intended for users under the age of 13, and we do not knowingly collect personal data from children under 13 without parental consent, in compliance with the Children\'s Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal data from a child under 13 without proper consent, we will delete that data from our records.
7. Security of Your Information
We take the security of your personal information seriously. We employ a range of physical, technical, and administrative measures to protect your data from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your personal data, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights and Choices
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: If any of the information we hold about you is inaccurate, you can request corrections.
- Right to Withdraw Consent: You can withdraw your consent to our data collection practices at any time by discontinuing the use of the app and uninstalling it.
9. Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this document. We encourage you to periodically review this page for the latest information on our privacy practices. Significant changes will be communicated via app notifications or email.
10. Permissions and Their Usage
Below is an explanation of the permissions our app requests and why we need them:
- ACCESS_FINE_LOCATION: Allows us to access precise location for features including weather updates, calendar events, and geo-location services for contests like selfie challenges and range recording activities.
- CALL_PHONE: Enables users to make phone calls directly from our app, such as calls to our radio station and external web call links.
- RECORD_AUDIO: Used for features such as recording user voices for shoutouts, range recording functionalities, and integration with Google Translate.
- READ/WRITE_EXTERNAL_STORAGE: Ensures compatibility with various Android versions, allowing users to access or save images and audio files created from our app.
- READ_MEDIA_IMAGES: Provides access to image files for features such as selfie contests, range recording, and other media-centered activities.
- READ_MEDIA_AUDIO: Provides access to audio files for playback or processing within the app.
- ACCESS_MEDIA_LOCATION: Accesses media location data of image files for uploads in features like range recording or selfie contests.
- ACCESS_COARSE_LOCATION: Used for approximate location data in features like shoutouts, calendar, weather, range recording, and selfie activities.
- INTERNET: Grants the app internet access to facilitate data transfer, streaming, and access to online resources within the app.
- FOREGROUND_SERVICE: Allows the app to run certain services in the foreground, ensuring continuous operation for essential functions, such as media playback or location-based features.
- WAKE_LOCK: Prevents the device from entering sleep mode during critical activities, such as live radio streaming and live quiz games, ensuring an uninterrupted experience.
- CAMERA: Allows users to capture photos directly within the app for features like selfie contests and other camera-based activities.
- ACCESS_NETWORK_STATE: Allows the app to check network connectivity status to ensure a smooth user experience by adapting app behavior based on the network condition.
- FOREGROUND_SERVICE_MEDIA_PLAYBACK: Allows continuous media playback in the background, ensuring seamless audio or video experience even when the app is minimized.
- com.google.android.c2dm.permission.RECEIVE: The FCM Push Notifications permission allows us to receive push notifications via Firebase Cloud Messaging (FCM). This permission is essential for delivering important updates, alerts, and other information directly to your device, ensuring that you stay informed about relevant content and activities within our app.
- READ_PHONE_STATE: Enables the app to detect the phone's state, allowing it to respond appropriately during incoming calls to pause media playback or handle network changes.
- POST_NOTIFICATIONS: We request the POST_NOTIFICATIONS permission to send relevant notifications to your device. Notifications help keep you informed about app-related updates, special offers, reminders, and any other time-sensitive information directly from our app.
- USE_EXACT_ALARM: The USE_EXACT_ALARM permission is used to schedule precise alarms and reminders within the app. This is essential for time-sensitive features that rely on specific timing, ensuring alarms or notifications trigger exactly when intended, such as for reminders or important updates. This is especially critical on newer Android versions like Android 13 and above, where stricter limitations on background tasks can impact timing accuracy. By utilizing this permission, we ensure optimal performance for features that depend on exact timing.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
